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Privacy Policy and Cookie Consent

Kayak Paraty Privacy Policy

Kayak Paraty is committed to protecting the privacy and security of its customers' and users' information. This Privacy Policy describes how we collect, use, store, and protect your personal data. By using our services, you agree to the practices described in this policy.

1. Information Collection
We collect personal information when you make a reservation, contact us, sign up for our newsletter, or otherwise interact with our services. This information may include, but is not limited to:

  • Full name

  • Email

  • Phone number

  • IP address

  • Payment information (when applicable)

  • Tour or activity preferences

2. Use of Information
The information we collect is used for the following purposes:

  • Processing reservations and managing your tour experiences

  • Sending reservation confirmations, tour details, and updates

  • Providing customer service and responding to your questions or requests

  • Improving the quality of our services and offering personalized recommendations

  • Sending promotions, special offers, or updates, if you have previously consented

  • Complying with legal and regulatory obligations

3. Information Sharing
Kayak Paraty does not share your personal information with third parties except when necessary to:

  • Process payments and transactions (through third-party payment providers)

  • Comply with legal, regulatory, or security obligations

  • Provide contracted services that involve partners or subcontractors (e.g., external guides or instructors)
    We are committed to ensuring that any partner or third-party provider with access to your information also adopts appropriate security measures.

4. Data Storage
The personal information provided is stored securely and used only for the purposes outlined in this policy. We take measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies
We use cookies and similar technologies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and optimize our website's performance.
You can set your browser to block cookies or alert you when a cookie is sent. However, blocking cookies may affect some website functionalities.

6. Your Rights
You have the right to:

  • Access, correct, or delete your personal information

  • Request data portability

  • Withdraw consent for promotional communications at any time

  • Request the deletion of your account and personal information, except when data retention is legally required
    To exercise any of these rights, please contact us through the available communication channels.

7. Privacy Policy Changes
Kayak Paraty may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review the policy regularly to stay informed about how we protect your information.

8. Consent
By using our services or providing your personal information, you consent to the practices described in this Privacy Policy. If you disagree with any aspect of this policy, we recommend that you do not use our services.

9. Contact
If you have questions or concerns about our Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

This Privacy Policy has been designed to ensure you have a secure and transparent experience while using Kayak Paraty’s services.

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