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FAQ
Before paddling
You can cancel the tour up to 24 hours before the start time. The refund will be full for payments made via Pix or Cash. For payments made by Card or other means, it will be partial, minus fees. For cancellations made within 24 hours, a 50% fine will apply. In case of adverse weather conditions, the tour may be changed or canceled, with a partial or full refund, depending on the payment method. Changes or rescheduling can be made up to 24 hours in advance, following the same cancellation criteria.For more information, see our Exchange, Return and Refund Policies by clicking here.
WE ARE AT PONTAL BEACH
Pontal Beach is the perfect launch point for your Kayak Paraty adventure. Enjoy stunning views of the historic center, calm waters, and plenty of fun along the way!

TERMS AND CONDITIONS
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